Holiday Hours: GreenState offices will be closed on Monday, January 18th in honor of Martin Luther King Jr. Day

Online Chat Support

GreenState offers Online Chat Support for members to use during open business days. Online Chat Support connects you with the same top rated support agents as you would find if calling info our Member Assistance Center. 

How to use Online Chat Support in a web browser

Look for the below icon in the bottom right corner of your screen to use Online Chat Support. This icon will only display during the hours Online Chat Support is open.

How to use Online Chat Support in Online Banking

When in Online Banking or the Mobile App click or tap the Chat option in the left menu bar.
select chat option