Privacy Policy

GreenState Credit Union and Your Personal Information

What does GreenState Credit Union do with your personal information?

GreenState Credit Union logo


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Transaction history and account balances
  • Payment history and credit card or other debt

When you are no longer our customer, we continue to share your information as described in this notice.

If you’ve used our Online Banking service, we may have collected, used, and / or disclosed the following categories of Personal Information about you for our business purpose(s):

  • Personal and online identifiers (e.g. name, email address, postal address, IP address, unique identifiers)
  • Certain identifying Personal Information (e.g., address, telephone number, financial account numbers, other financial information)
  • Transaction information (e.g. records of transactions made through Online Banking, Zelle, Bill Pay, etc.)
  • Internet or other electronic network activity information (e.g. your interactions with Online Banking)
  • Geolocation information
  • Sensitive Personal Information (i.e. precise geolocation)
  • Other information about you that is linked to the Personal Information above (e.g., information you associate with your Zelle profile like a profile photo or your contact / recipient list)

Online Banking may also access functions of your device with your permission for use with certain features:

Function Permissions Feature
Camera Allow access to the device’s camera Mobile Remote Deposit
Location Allows access to location Maps
Access to External Storage Allows access to files / media on the device Secure Message Attachments
Contact List Allows access to and uploading of contact lists from the device Person to Person Payments Recipient List (Zelle)
Audio Allows access to the device’s microphone Chat
Phone State Allows access to information about the user’s device for device identification Malware / Anti-Phishing for Easy Solutions Integration
Images Allows access to stored images on the device Mobile Remote Deposit Capture


All financial companies need to share member personal information to run their everyday business. In the section below, we list the reasons financial companies can share their member personal information; the reasons GreenState Credit Union chooses to share; and whether you can limit this sharing.

Reasons We Can Share Your Personal Information

To Limit Our Sharing

Call us at (800) 397-3790 or stop by any branch office.

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.


Call (800) 397-3790

GreenState Credit Union Privacy Notice

Who We Are

Who is providing this notice?

GreenState Credit Union

What We Do

How does GreenState protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does GreenState collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • deposit money or use your credit or debit card
  • provide account information.

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes-information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply only to you, and will not apply to anyone joint on your account - unless you tell us otherwise.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include GreenState Insurance Services LLC, an insurance agency, and GreenState Trust Services LLC, a trust and investment firm, GreenState Loan Servicing LLC, a loan servicing entity, and GreenState Financial LLC, a holding company.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • GreenState Credit Union does not share information with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance companies, financial planning and investment companies.

Rev. 03/2022