Fraud Alert – Please be aware, GreenState will never ask for sensitive information via phone, email or text. This includes requests for passwords, secure access codes, verification codes, PIN or credit/debit card 3-digit codes.
For your protection, please do not include any confidential information, such as your Social Security Number or account number, when contacting GreenState via email.
Email questions or requests are answered by the end of the next business day.
For immediate assistance during business hours we recommend using the secure online chat function.
|M-F||7:00 am – 5:15 pm|
|Sat||8:30 am – 12:15 pm|
|Update Debit Card PIN||(800) 717-4923|
|Update Credit Card PIN||(888) 891-2435|
|Lost or Stolen Card||(800) 397-3790|
|Lost or Stolen Card After Business Hours||(833) 371-8975|
|Lost or Stolen Card When Traveling Abroad||+1 (515) 457-2095|
|Card Services Fraud Department||(866) 518-0213|
|Questions or Help with an Existing Mortgage||(877) 527-3550|