Locations & Hours

Important - Lobby access will be available by appointment only beginning Monday, March 23rd as a response to help limit the spread of Coronavirus (COVID‑19). For more information and an up to date list of drive-up hours and branch phone numbers please visit our Coronavirus response page.

Branch Services

All GreenState branches have member service representatives who are ready to help with your everyday transactions and questions.

Each branch accepts walk-in appointments for meetings with a member service specialist who can help you start a GreenState membership, open new accounts, apply for loans, or provide a financial review and advice to help you meet your goals.

Are you looking for the Branch or ATM closest to you? 

Visit our Branch & ATM Finder Map

Phone numbers

Member Service: Call (800) 397-3790
Update your debit card PIN number: (800) 717-4923
Report a lost or stolen debit or credit card: (800) 397-3790 or (833) 371-8975 after business hours
Report a lost or stolen debit or credit card when traveling abroad: +1 (515) 457-2095
GreenState Insurance: 24-hour claims and service numbers.

 

Call Center Hours

M-F: 9:00 am – 5:30 pm
Sat: 9:00 am – 12:00 pm
Sun: Closed

Online Chat Hours

M-F: 9:00 am – 5:15 pm
Sat: 9:00 am – 11:45 am
Sun: Closed

 

Mailing Addresses

Loan Payments
PO Box 925
North Liberty, IA 52317-0925

Credit Card Payments
PO Box 37035
Boone IA 50037-0035

Vehicle Titles
PO Box 619
North Liberty, IA 52317-0619

IRA Requests
GreenState Credit Union
Attn: IRA department
2355 Landon Rd
North Liberty, IA 52317

All other mailing correspondence
PO Box 800
North Liberty, IA 52317-0800

Proof of Insurance
PO Box 2248
Sioux City, IA 51104
(NOTE: GreenState Credit Union must be listed as Lienholder/Loss Payee)