Fraud Alert

We've received reports of fraudsters spoofing GreenState's phone numbers in an effort to collect personal information. Please remember that GreenState will never call you to ask for your information. If you receive a suspicious call from the "GreenState Fraud Department" or have doubts about who you are speaking to, please hang up and call us back at 800-397-3790. Thank you for helping us protect your information!

Locations & Hours

Branch Services

All GreenState branches have member service representatives who are ready to help with your everyday transactions and questions.

Each branch accepts walk-in appointments for meetings with a member service specialist who can help you start a GreenState membership, open new accounts, apply for loans, or provide a financial review and advice to help you meet your goals.

Are you looking for the Branch or ATM closest to you? 

Visit our Branch & ATM Finder Map

Phone numbers

  • Member Service: (800) 397-3790
  • Update your debit card PIN number: (800) 717-4923
  • Report a lost or stolen debit or credit card: (800) 397-3790 or (833) 371-8975 after business hours.
  • Report a lost or stolen debit or credit card when traveling abroad: +1 (515) 457-2095
  • Card Services Fraud Department: (866) 518-0213
  • GreenState Insurance: 24-hour claims and service numbers.

 

Call Center Hours

M-F: 7:00 am – 6:00 pm
Sat: 8:30 am – 12:30 pm
Sun: Closed

Online Chat Hours

M-F: 7:00 am – 5:15 pm
Sat: 8:30 am – 12:15 pm
Sun: Closed

 

Mailing Addresses

Loan Payments
PO Box 925
North Liberty, IA 52317-0925

Credit Card Payments
PO Box 37035
Boone IA 50037-0035

Vehicle Titles
PO Box 619
North Liberty, IA 52317-0619

IRA Requests
GreenState Credit Union
Attn: IRA department
2355 Landon Rd
North Liberty, IA 52317

All other mailing correspondence
PO Box 800
North Liberty, IA 52317-0800

Proof of Insurance
PO Box 2248
Sioux City, IA 51104
(NOTE: GreenState Credit Union must be listed as Lienholder/Loss Payee)