Locations & Hours

Branch Services

All GreenState branches have member service representatives who are ready to help with your everyday transactions and questions.

Each branch accepts walk-in appointments for meetings with a member service specialist who can help you start a GreenState membership, open new accounts, apply for loans, or provide a financial review and advice to help you meet your goals.

Are you looking for the Branch or ATM closest to you? 

Visit our Branch & ATM Finder Map

Phone numbers

Member Service: Call (800) 397-3790
Update your debit card PIN number: (800) 717-4923
Report a lost or stolen debit or credit card: (800) 397-3790 or (833) 371-8975 after business hours
Report a lost or stolen debit or credit card when traveling abroad: +1 (515) 457-2095
GreenState Insurance: 24-hour claims and service numbers.

 

Call Center Hours

Monday: 9:00 am – 5:30 pm
Tuesday: 9:00 am – 5:30 pm
Wednesday: 10:00 am – 5:30 pm
Thursday: 9:00 am – 5:30 pm
Friday: 9:00 am – 5:30 pm
Saturday: 9:00 am – 12:00 pm
Sunday: Closed

Online Chat Hours

Monday: 9:00 am – 5:15 pm
Tuesday: 9:00 am – 5:15 pm
Wednesday: 10:00 am – 5:15 pm
Thursday: 9:00 am – 5:15 pm
Friday: 9:00 am – 5:15 pm
Saturday: 9:00 am – 11:45 am
Sunday: Closed

 

Mailing Addresses

Loan Payments
PO Box 925
North Liberty, IA 52317-0925

Credit Card Payments
PO Box 9164
Des Moines, IA 50306

Vehicle Titles
PO Box 619
North Liberty, IA 52317-0619

All other mailing correspondence
PO Box 800
North Liberty, IA 52317-0800

Proof of Insurance
PO Box 2248
Sioux City, IA 51104
(NOTE: GreenState Credit Union must be listed as Lienholder/Loss Payee)