Cancel an Online Transfer

If you set up a transfer (whether it's a one-time transfer, or one that reoccurs), and then realize you need to cancel it, here's the info you need to know:

  • Transfers can only be canceled in advance of the transfer date set.
  • If you cancel a recurring transfer, all recurring transfers in that series will be canceled.

Cancelling a single transfer

  1. Login to online banking from our homepage.
  2. In the left menu, select Activity Center under the Transfers/Deposits heading.
  3. Under the Single Transactions tab you will see a list of your transactions. Click on the Actions button to the right of the transaction you wish to cancel.
  4. From the Actions menu select Cancel.
    • If you don't see the option to edit or delete the transfer, it has already begun processing and we're not able to cancel it.
  5. You will now be asked to confirm the cancelation. Click Confirm.
  6. The transaction is now successfully canceled.

Cancelling a recurring transfer 

  1. Login to online banking from our homepage.
  2. In the left menu, select Activity Center under the Transfers/Deposits heading.
  3. Under the Single Transactions tab you will see a list of your transactions. Click on the Actions button to the right of the transaction you wish to cancel.
  4. From the Actions menu select Cancel.
    • If you don't see the option to edit or delete the transfer, it has already begun processing and we're not able to cancel it.
  5. You will now be asked to confirm the cancelation. Click Confirm.
  6. The recurring transaction is now successfully canceled.