If you've lost your card or think it's been stolen, the first step is to get it blocked. This is reversible—if you find your card later.
If you need a Replacement Card, give us a call at 319-339-1000 or 800-397-3790 so we can order one for you.
To block your card please call in at 319-339-1000 or 800-397-3790 or stop into a branch as soon as possible. To block your card after business hours please call (855) 341-4650.
You will not be able to use a blocked card for purchases or ATM withdrawals, but blocking your card will not affect deposits or payments made with your account and routing numbers.
Just give us a call again at 319-339-1000 or 800-397-3790 or stop into a branch to unblock your card.
If you see any transactions that you didn't make, give us a call right away. We can dispute them for you. If you're curious to know more, check out our Fraud Protection article.