You may also call this number if you suspect fraud on your account.
General Security Tips
Be vigilant about text messages or emails you may receive. Many criminals pretend to be your financial institution and trick you into gaining access to your accounts.
This is why we will never ask you for your username or password and why you should always use the Online Banking mobile app or the link at GreenState.org to access your accounts and no links sent via text message.
We work tirelessly to maintain the security of your accounts. Check out the following alerts which are automatically sent, or ones you can turn on and customize yourself.
Password Tip: The first step in maintaining security on your account is to use a difficult password that includes a mix of characters and numbers.
Additional Online Banking Security Alerts (can be turned on/off in your Online Banking Alerts Preferences).
Optional History, Transaction & Account Balance Alerts
Optional Credit and Debit Card Activity Alerts
Monitor your statements closely, and immediately report any transactions you don’t recognize to the GreenState Member Assistance Center via chat or by calling 800-397-3790.
To report fraud or get other assistance related to your debit or credit card, please contact cardholder services at 888- 691-0745.