If you would like to cancel a check, either give us a call at 319-339-1000 or 800-397-3790 or follow along the steps listed below. If you would like to stop an electronic payment please give us a call at 319-339-1000 or 800-397-3790.
We can only stop payment on ACH transactions (electronic payments using your account and routing numbers) that have cleared your account in the past at least one time. If the electronic payment has never cleared your account before then you would need to contact the merchant or business to request they cancel the payment on their end.
We are not able to stop any electronic payments paid through your GreenState bill pay.
The fee to stop payment on a check is $29.50 plus Tax.