Storm Relief Assistance

Important Reminder about Insurance Checks

If your insurance company is sending you a check to repair storm damage on your home, it will likely be payable to both you and your mortgage company. In this case, both you and your mortgage company need to endorse the check prior to depositing in your account. If you fail to have the mortgage company sign off on the check, the insurance company can return the check (and deduct the funds from your account) because it wasn’t properly endorsed.

Natural Disaster Relief Loan (Unsecured Personal Loan)


GreenState members who have been affected by the severe August 10th wind & rain storm in Iowa, Illinois, & Nebraska.


Borrow up to $3,500 at 0% APR* for 18 Months. First payment will be due up to 60 days after the loan open date. This loan requires automatic payments to be set up.

To apply for this loan, please visit any open GreenState Branch or call us at 800-397-3790.

* APR is Annual Percentage Rate. All loans are subject to approval; additional qualifications apply. Members seeking this loan will be asked to share limited details about their hardship.

 Available to members with a membership start date prior to 05/10/2020.

Online Banking & Mobile App

GreenState’s Online Banking & Mobile App are available, however, internet or cell phone data coverage in your area may have been affected by the recent storms.

Member Assistance Center

GreenState’s Member Assistance call center and Online Chat support are available for regular business hours.

Member Assistance Center

(319) 339-1000 or
(800) 397-3790

M-F 7:00 a.m.–6:00 p.m.
Sat 8:30 a.m.–12:30 p.m.
Sun Closed

For your protection, please do not include any confidential information, such as your Social Security Number or account number, when contacting GreenState via email.

Email questions or requests are answered by the end of the next business day.

For immediate assistance during business hours we recommend using the secure online chat function.

Online Chat

M-F 7:00 am – 5:15 pm
Sat 8:30 am – 12:15 pm
Sun Closed