Scam Alerts

Fraudulent Text Messages

screen shot of suspicious textWe've received reports that some members are getting text messages asking them to click a link to regain access to their account. This is a scam and was not sent by GreenState.

If you are uncertain about who's contacting you, the best way to protect your accounts and information is get in touch with GreenState directly via the information available on our website at greenstate.org or by calling the phone number on the back of your debit or credit card.

Alert Last Updated: 6/22/2022

Fraudulent Phone Calls

We have received reports of phone calls to our members coming from “GreenState CU” with the caller stating there were pending charges and fraud was suspected. The caller then asks for a few of the numbers of your credit card to “verify your identity.” Never give out your personal information like member numbers and credit card numbers to any caller.

In the event of potentially fraudulent charges, GreenState may reach out to confirm charges, but will never ask you for your card, account or personal information. If you do receive a suspicious call or text, please call us at 1-800-397-3790.

Alert Last Updated: 5/16/2022

Walmart.com Fraud Purchases

Please be on the alert for fraudulent charges from Walmart.com. Our card processor is aware of fraudulent charges being made to member’s cards. If you should see one of these charges, call our Member Assistance Center at 800-397-3790. You may also call Mastercard directly at 866-570-1238. Please keep an eye on your accounts and notify us as soon as possible of any fraudulent charges.

Alert Last Updated: 1/10/2022

Email suggesting app download scam

There is a scam affecting some of our members where emails are sent requesting you to download an app and provide access to your accounts at GreenState. This is an important reminder to not give out your personal or account information to anyone calling you or emailing you. You should always reach out to our team or the service provider directly to inquire about your account status.

Alert Last Updated: 1/10/2022

Scammers pretending to be local utilities

We have received reports that members are getting calls from a company pretending to be local utilities or other service providers informing them their services will be cut unless they pay immediately. Do not give your personal information out to anyone calling you. Hang up and call the service provider directly and inquire about the status of any account. Never give out your card information to someone calling for it.

Alert Last Updated: 1/10/2022