Scam Alerts

This page is meant to serve as a resource for all GreenState members to stay up to date on known ongoing scams and fraud schemes from the region or across the country which may impact your financial accounts. These areas of concern are not specific to GreenState, but rather general efforts by scammers that our members have alerted us to.

If you have any questions, please chat with our Member Assistance Center or give us a call at 800-397-3790.

Scam Alerts

The FTC has a helpful guide on how to spot spam text messages.
How To Recognize and Report Spam Text Messages | Consumer Advice (ftc.gov)

Fraudulent Email Messages

We've received reports that some members are getting email messages asking them to click a link to verify their account or to verify a "recent request". These are scams and were not sent by GreenState.

If you are uncertain about who's contacting you, the best way to protect your accounts and information is get in touch with GreenState directly via the information available on our website at greenstate.org or by calling the phone number on the back of your debit or credit card.

Fraudulent Phone Calls

We have received reports of phone calls to our members coming from an individual claiming to work for GreenState who say’s they’re calling about foreclosing on a mortgage and to please return their call.

If you’re unsure about a phone call you received the best way to protect your accounts and information is to hang up the call (if you’re still on it) and contact GreenState directly via the information available on our website at greenstate.org or by calling the phone number on the back of your debit or credit card. GreenState’s main Member Assistance Center phone number is 800-397-3790, you can find additional numbers for support on our Member Support page.

Fraudulent Text Messages

We've received reports that some members are getting text messages asking them to click a link to access to their account. This is a scam and was not sent by GreenState.

If you are uncertain about who's contacting you, the best way to protect your accounts and information is get in touch with GreenState directly via the information available on our website at greenstate.org or by calling the phone number on the back of your debit or credit card.

Fraudulent Phone Calls

We have received reports of phone calls to our members coming from “GreenState CU” with the caller stating there were pending charges and fraud was suspected. The caller then asks for a few of the numbers of your credit card to “verify your identity.” Never give out your personal information like member numbers and credit card numbers to any caller.

In the event of potentially fraudulent charges, GreenState may reach out to confirm charges, but will never ask you for your card, account or personal information. If you do receive a suspicious call or text, please call us at 1-800-397-3790.