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Contact us any time with your questions, comments, or suggestions.
Help guides and tutorials are available in our Help Center.
M-F | 7:00 a.m.–6:00 p.m. |
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Sat | 8:30 a.m.–12:30 p.m. |
Sun | Closed |
For your protection, please do not include any confidential information, such as your Social Security Number or account number, when contacting GreenState via email.
Email questions or requests are answered by the end of the next business day.
For immediate assistance during business hours we recommend using the secure online chat function.
M-F | 7:00 am – 5:45 pm |
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Sat | 8:30 am – 12:15 pm |
Sun | Closed |
New Loan Inquiries: Auto, Personal, Credit Card, Home Equity |
(800) 475-6728 |
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New Deposit Inquires: Checking, Savings, Money Market Accounts, Certificates. |
(844) 300-5810 |
Telephone Banking | (844) 300-3681 |
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Update Debit Card PIN | (888) 891-2435 |
Update Credit Card PIN | (888) 891-2435 |
Lost or Stolen Card | (800) 397-3790 |
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Lost or Stolen Card After Business Hours | (833) 371-8975 |
Lost or Stolen Card When Traveling Abroad | +1 (515) 457-2095 |
Card Services Fraud Department | (866) 518-0213 |
Questions or Help with an Existing Mortgage | (877) 527-3550 |
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Questions About Mortgage Escrow | (833) 392-1770 |