New Bill Pay System - Available February 11th

We’re excited to announce that soon you’ll have an easier way to pay bills with your GreenState account. GreenState is upgrading the Bill Pay system available to members in online banking and our mobile app.

We want to make this transition as easy as possible for our members, so we are importing all payee information and account numbers into the new system.


  • The current Bill Pay system will be unavailable from February 8th – 10th. No new payments can be added to the system during this period.
  • You may schedule bills to be paid during this period as long as you've added and scheduled them in the Bill Pay system before the system becomes unavailable on February 8th.
  • The new Bill Pay system will be available at 8:00am on Thursday, February 11th.


  • Print out your payment history. The new system should display payment data for the last 12 months, but if you will need access to this information please print it out to be safe.

    To print off payment history, login to Online Banking and open Bill Pay. In the right most section, choose the “More” tab and select “Reports”. Use the options in the top of the window to select your timeframe or modify the report, use the Printer icon in the upper right corner to print.
    bill pay screen shot showing More tab
  • Make a note of your payees and account numbers so you can validate these in your upgraded account.


  • Verify your payee names, addresses and account numbers are correct. This will help avoid disruptions to your scheduled payments.
  • Set up new eBills for your payees. With eBill you can view, pay and track bills online.

Frequently Asked Questions

What dates should I be aware of?

February 7:   Last day to add payees or schedule new bills
February 8-10:   Bill Pay unavailable. All scheduled / recurring payments will be processed
February 11:   Upgraded Bill Pay live at 8:00 a.m. CT

Will bills that have been scheduled to be paid during the blackout period still be paid?
Yes, as long as they were added to the system prior to February 8th.

Does this affect bills that I pay via ACH (i.e. if you've provided an account and routing number as a payment method for a bill)
No. If the payment is not managed via Bill Pay it is not affected by this system change.

Will I have to re-enter payees, reoccurring payments, or scheduled payments after the conversion?
No, all your information will transfer over to the new system. You will need to re-enroll in any bills that you had previous asked to receive electronically through e-Bills. We do recommend that you double check your information just to assure there is no interruption to your payments.

Why is GreenState making this change?
Our members spoke and we listened. We received many member complaints about the experience of trying to pay bills through a mobile device. We wanted to change our Bill Pay to make it easier for you to manage your money. Other benefits are expedited payments and gift payments.

Will there be any changes to which payees are paid electronically vs by check?
With a new provider there will likely be some minor changes in this regard.